What to do if your luggage is lost? (And you don't have a GEGO GPS Tracker)

What to do if your luggage is lost? (And you don't have a GEGO GPS Tracker)


Losing your luggage can be a major inconvenience, but there are steps you can take to try to recover it and get compensation for any expenses incurred. Here are 6 tips to help you navigate the process

  1. Go to the airline's counter immediately and report your missing baggage.

If your luggage doesn't appear on the baggage carousel at the airport, go to the airline's counter and report it missing. Show the representative your baggage claim tag and ID, and provide your contact information. Most of the time, lost luggage is simply misplaced during the sorting process and ends up on the wrong flight. The airline will try to track it down and route it to you within a day or two. Request a copy of the report and the contact information for someone you can reach out to if your luggage doesn't arrive on the next flight. If your luggage isn't found within a few days, you may need to file a claim with the airline for compensation. Consider purchasing travel insurance with lost luggage coverage for international trips, and use luggage tags with your contact information in the future. Pack a change of clothes and any essential items in your carry-on luggage just in case.


  1. Request Reimbursement for Your Checked Baggage Fee

If your checked luggage doesn't arrive on time, you may be eligible for a reimbursement of your checked baggage fee. Negotiate this right away, as you may not have another chance later. The reimbursement will usually be mailed to you within a few weeks.

  1. Ask for Your Luggage to Be Delivered to you for Free

Most airlines will do this by default because it's a good customer service choice. It keeps you happier and prevents you from showing back up at the airport when your bag arrives. Make sure that the delivery of your luggage will be done and that it will be free. If the airline representatives don't offer it, start negotiating.

  1. Keep Track of Expenses Incurred

You'll probably have to buy some clothes and perhaps a few small holiday gifts and some toiletries. Keep the receipts for everything you purchase and request reimbursement for those receipts as soon as possible when your luggage arrives.

Usually, this process can be done online or over the phone and often won't require a receipt verification if the amount is small, though airlines will likely expect to see the receipts if the amount is significant and will reject "unreasonable" purchases. Don't exaggerate your claims or they will likely be rejected, and the airline will claim that you attempted fraud if you follow up on it.

  1. Examine Your Luggage Carefully when it arrives

Lost luggage is much more likely to have incurred some damage during the trip. Take photographs of any damage immediately and file a claim with the airline. Again, you'll likely need your flight information and baggage claim information, but the claim can typically be made both online and over the phone.

Again, don't exaggerate your claims. Report exactly what the problem is and understand that your reimbursement will assume natural depreciation of your luggage and contents, meaning you won't get the original value.

  1. Be Patient...

If the airline does not follow through with any of these steps, don't let it off the hook. Continue to follow up with the airline and file claim reports as requested. Don't let your complaint die on the vine.

At the same time, don't expect immediate reimbursement. Once the airline reports that it's processing your claim and issuing payment, give it a few weeks for the money to arrive in the mail before pestering the airline again. Be patient and not angry with customer service representatives, as they're not the ones who lost your luggage and are working with the tools they have. Patience and kindness and some humor with customer service representatives will get you far more than anger will.




Remember to always remain patient, polite, and to report exactly what the problem is. If you follow these steps, you will be more likely to recover your lost luggage and get the reimbursement you deserve. It's worth to mention that, as a preventive measure consider also getting a GEGO GPS Tracker, it will help you to track your luggage in real-time, giving you peace of mind, and it would also help you during the recovery process.



Avoid letting lost luggage ruin your trip.
Grab ahold of the brand-new GEGO GPS Global Tracker.