Setting up your account is very easy! Here’s how to do it:

First steps

Yes, to activate Global 3G coverage GEGO requires a small $7.95/ mo subscription or you can pay $76 for a year upfront. If you need to use GEGO for short periods you can activate your monthly subscription and pay the $7.95 then easily cancel when you no longer are using the device. Your subscription enables global 3G cellular coverage to track the things you love anywhere in the world. Plus, your subscription gives you greater accuracy tracking your items. Without a subscription, GEGO still works with Bluetooth technology, essentially the same functionality as a Tile or Trackr with a limited range of 200 ft or less.  

We are confident that you will love your GEGO, but if for any reason you are not happy, you can return it within 30 days, no questions asked. 

GEGO also comes with a 1 year Manufacturer's Warranty, in case any manufacturing defect occurs within that year, we will replace the unit. 

GEGO combines GSM, WiFi and Bluetooth technology. We connect with your GEGO device through GSM or Cell-Tower Connected Technology to ask its location, anywhere in the world. The device then combines Cell Towers and WIFI hotspots triangulation to determine its location,  making it more reliable indoors than GPS, due to an unstable or weak connection to GPS satellites in the sky.

GEGO comes with it’s own SIM card so it can be located virtually everywhere at all times.

The Bluetooth proximity feature alerts you with sound or vibration when GEGO is within the 100-foot range area.

GEGO has a Battery life that varies upon usage. If the device doesn't move much, for ex. if it changes it's location once per day, then it can last for months, now if you put it in a car and drive from San Francisco to New York then it would barely make the full trip. The reason is that every time that GEGO moves it looks for cell tower and wifi signals to determine its location. If it's in a populated area, it will read a signal very quickly, using minimal battery while if it's in a less dense area it will make a bigger effort to connect to a signal, draining more battery. Here are some typical battery life scenarios so you are aware: 

Traveling by Air, using GEGO to track your luggage and leaving it at the hotel = Up to 30 days.

Traveling by car, using GEGO to track the car trip in real time = Up to 5 days.

Using it to track your children from home to school and staying in school = Up to 7 days.

GEGO will automatically remind you when it's time to re-charge. 

You can choose to receive notifications and GEGO will automatically let you know when it is disturbed or moves in or out of safe zones. You can define “safe zones” such as school, work, gym, etc. manually or let GEGO suggest frequently visited spots and set them as safe zones in the app.

Yes, GEGO also works with Amazon Echo to give you on-demand tracking using your voice. 

GEGO is slightly smaller than a credit card but thicker. It measures 3.5  x 2.16 in. 

Yes, thanks to GSM + WiFi technology, GEGO works indoors. Cell-Tower Connected Technology is more reliable indoors than GPS, due to unstable or a blocked connection to GPS satellites in the sky.  For increased accuracy GEGO also uses Wifi technology.

○ GEGO works both over 3G and 2G networks, worldwide. That means that GEGO has coverage in 190 countries including Japan, Singapore, Australia, South Korea, etc., where 2G is not available, and also improves connectivity in all countries since the 3G network is wider spread than 2G. 

○ GEGO combines WiFi networks detection with Cell Tower locations, dramatically improving the accuracy of your location reports. GEGO will not only report the city you are at but literally give the exact address where it is. Since GEGO doesn't depend on GPS signal, it also works indoors. 

○ GEGO is designed for flight travel, but also for personal use throughout the day. When the device is not near an airport, it will keep reporting its location when it is moving. 

○ With GEGO, you can define "Safe Zones", that allow receiving notifications whenever the device enters or exit the area. 

○ GEGO's battery life is well above other trackers! GEGO reports its location every time it starts moving, instead of being online all the time. It also smartly turns ON or OFF, so you don't even need to activate an ON/OFF switch. 

LugLoc is GEGO's father =) Developed in 2012, LugLoc is the first smart luggage tracker in the world. Everything we learned in the long journey from 2012 to today is what we used to create GEGO. The main differences between GEGO and LugLoc are the following: 

○ LugLoc works on a 2G network. GEGO works both over 3G and 2G networks, worldwide. That means that GEGO has coverage in 190 countries including Japan, Singapore, Australia, South Korea, etc., where 2G is either not available or being discontinued, and also improves connectivity in all countries since the 3G network is wider spread than 2G.

○ GEGO combines WiFi networks detection with Cell Tower locations, dramatically improving the accuracy of your location reports, while LugLoc only utilizes Cell Tower location. GEGO will not only report the city you are at but literally give the exact address where the device is. 

○ GEGO is designed for flight travel, but also for personal use throughout the day. When the device is not near an airport, it will keep reporting its location when it is moving. LugLoc was designed for air travel only, so it doesn't provide the best experience outside of luggage tracking. 

○ With GEGO, you can define "Safe Zones", that allow receiving notifications whenever the device enters or exit the area. 

Our primary shipping service in the United States is, DHL e-commerce. This service takes approximately  3-5 business days, regardless of where you are located within the contiguous United States (our primary warehouse is located Miami, FL).

Delivery time is calculated by “business day,” and excludes Sundays and holidays.

Note: All orders placed after 1 US EST PM will be schedule for pickup on the next business day.

International Shipping takes 7 to 10 days. DHL is the preferred shipping method. Customs' inspections may cause delays, both when leaving the United States and entering another country. 

We ship anywhere in the Continental U.S. for Free and also ship internationally to Australia, Switzerland, Canada, U.K. and Germany. International shipping rates apply. 

The reason we don't ship GEGO globally yet is that we need to prioritize our efforts and make sure we support our selected markets properly. We have to make sure we can support customers with returns or repairs. However, we will work hard to support more countries in the future.

GEGO ships for free anywhere in the continental U.S. Our primary shipping service is, DHL e-commerce. 

International shipments are billed at the standard rate. View more

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