If you've experienced the unfortunate situation of having your travel baggage go missing, it's important to know what steps to take to recover your belongings.
First, check your airline's lost luggage policy. Many airlines have information on their websites about what to do in this situation, so be sure to check there first. If you're having difficulty getting help from the airline, you can file a complaint with the Department of Transportation in the United States or the Civil Aviation Authority in the United Kingdom.
It's also important to be aware of liability limits for lost luggage. These limits can vary depending on the location of your flight, with a maximum of $3,800 for US domestic flights and $1,780 for international flights, according to the DOT. Airlines are not required to pay more than these limits, but they are free to do so.
If your luggage has been damaged, report it at the airport as soon as you notice the damage. Airlines are not responsible for damages to items caused by improper packing or certain categories of items, such as fragile items, electronics, and perishable items. However, they are liable for damage to wheels, handles, and straps. Our tip: To ensure you receive a full compensation for any damage, always take pictures of the damage as soon as you notice it
To avoid the stress and frustration of lost luggage, consider using a luggage tracker like GEGO GPS. Our devices can help you keep track of your belongings and give you peace of mind while traveling.
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